How to Send us Crash Reports
If you experience crashes with any of our games on your iPhone or iPod touch, you can help us a lot solving those issues by sending us your crash reports.
These crash reports are stored on your iPhone or iPod touch when the game crashes. When you sync your device with iTunes, the reports are copied to your computer to the following folder:
MAC:
<YOUR HOME FOLDER>/Library/Logs/
Crash
Reporter/MobileDevice/<DEVICE NAME>
Windows XP:
C:\Documents and Settings\<USERNAME>\
Application
Data\Apple computer\Logs\
CrashReporter\<DEVICE NAME>
Windows Vista and Windows 7:
C:\Users\<USERNAME>\AppData\Roaming\
Apple computer\Logs\CrashReporter\
MobileDevice\<DEVICE NAME>
<USERNAME> is the your login name for the computer. <DEVICE_NAME> is the name of the iPod touch or iPhone, for example, "Linda's iPhone".
The crash files will start with the name of the game and contain a date stamp, please send the crash file to us at: support@gameonarcade.com |